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We
at Burman Industries, take our customer's privacy seriously. We
have detailed below how we collect information about our customers
and how that information is used. Burman Industries does not share
or sell our customer's data with third parties.
Information
Collection and Use
Information
Collection
Burman Industries Inc., is the sole owner of the information collected
on www.burmanfoam.com. Burman Industries, Inc., collects information
from our users at several different points on our Web site.
Orders
We request information from the user on our order form. A user must
provide contact information (such as name, email, and shipping address)
and financial information (such as credit card number, expiration
date). This information is used for billing purposes and to fill
customer’s orders. If we have trouble processing an order,
the information is used to contact the user.
Profile
We store information that we collect through cookies, log files,
clear gifs, and/or third parties to create a profile of our users.
A profile is stored information that we keep on individual users
that details their viewing preferences. Consequently, collected
information is tied to the users personally identifiable information
to provide offers and improve the content of the site for the user.
This profile is used to tailor a user’s visit to our Web site,
and to direct pertinent marketing promotions to them. We do not
share your profile with other third parties.
Cookies
A cookie is a piece of data stored on the user’s computer tied
to information about the user. We use both session ID cookies and
persistent cookies. For the session ID cookie, once users close
the browser, the cookie simply terminates. A persistent cookie is
a small text file stored on the user’s hard drive for an extended
period of time. Persistent cookies can be removed by following your
Internet browser help file directions.
By
setting a cookie on our site, users would not have to log in a password
more than once, thereby saving time while on our site.
Log
Files
Like most standard Web site servers we use log files. This includes
internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, platform type, date/time stamp,
and number of clicks to analyze trends, administer the site, track
user’s movement in the aggregate, and gather broad demographic
information for aggregate use. IP addresses, etc. are not linked
to personally identifiable information.
Communications
from the Site
Customer
Service
We communicate with users on a regular basis to provide requested
services and in regards to issues relating to their account we reply
via email or phone, in accordance with the users wishes.
Sharing
Legal
Disclaimer
Though we make every effort to preserve user privacy, we may need
to disclose personal information when required by law wherein we
have a good-faith belief that such action is necessary to comply
with a current judicial proceeding, a court order or legal process
served on our Web site.
We
DO NOT Share Personal Information with Third Parties
Third
Party Intermediaries
We use an outside shipping company to ship orders, and a credit
card processing company to bill users for goods and services. These
companies do not retain, share, store or use personally identifiable
information for any secondary purposes.
Business
Transitions
In the event Burman Industries, Inc. goes through a business transition,
such as a merger, being acquired by another company, or selling
a portion of its assets, users’ personal information will,
in most instances, be part of the assets transferred. Users will
be notified via a prominent notice on our Web site for 30 days prior
to a change of ownership or control of their personal information.
If as a result of the business transition, the users’ personally
identifiable information will be used in a manner different from
that stated at the time of collection they will be given choice
consistent with our notification of changes section.
Links
This Web site contains links to other sites. Please be aware that
we, Burman Industries, Inc., are not responsible for the privacy
practices of such other sites. We encourage our users to be aware
when they leave our site and to read the privacy statements of each
and every Web site that collects personally identifiable information.
This privacy statement applies solely to information collected by
this Web site.
Security
This Web site takes every precaution to protect our users’
information. When users submit sensitive information via the Web
site, their information is protected both online and off-line.
When
our registration/order form asks users to enter sensitive information
(such as credit card number and/or social security number), that
information is encrypted and is protected with the best encryption
software in the industry - SSL. While on a secure page, such as
our order form, the lock icon on the bottom of Web browsers such
as Netscape Navigator and Microsoft Internet Explorer becomes locked,
as opposed to un-locked, or open, when users are just ‘surfing’.
To learn more about SSL, follow this link: www.
verisign.com
While
we use SSL encryption to protect sensitive information online, we
also do everything in our power to protect user-information off-line.
All of our users’ information, not just the sensitive information
mentioned above, is restricted in our offices. Only employees who
need the information to perform a specific job (for example, our
billing clerk or a customer service representative) are granted
access to personally identifiable information. Our employees must
use password-protected screen-savers when they leave their desk.
When they return, they must re-enter their password to re-gain access
to user information. Furthermore, ALL employees are kept up-to-date
on our security and privacy practices. Every [quarter], as well
as any time new policies are added, our employees are notified and/or
reminded about the importance we place on privacy, and what they
can do to ensure our users’ information is protected. Finally,
the servers that store personally identifiable information are in
a secure environment.
If
users have any questions about the security at our Web site, users
can send an email to info@burmanfoam.com
Correcting/Updating/Deleting/Deactivating
Personal Information
If a user’s personally identifiable information changes (such
as zip code, phone, email or postal address), or if a user no longer
desires our service, we provide a way to correct, update or delete/deactivate
users’ personally identifiable information. This can usually
be done at the checkout page from our online store, or by emailing
our Customer Support at info@burmanfoam.com,
Or, contact us by telephone or postal mail at the contact information
listed below.
Notification of Changes
If we decide to change our privacy policy, we will post those changes
to this privacy statement, the homepage, and other places we deem
appropriate so our users are always aware of what information we
collect, how we use it, and under what circumstances, if any, we
disclose it. We will use information in accordance with the privacy
policy under which the information was collected.
If,
however, we are going to use users’ personally identifiable
information in a manner different from that stated at the time of
collection we will notify users via email. Users will have a choice
as to whether or not we use their information in this different
manner. However, if users have opted out of all communication with
the site, or deleted/deactivated their account, then they will not
be contacted, nor will their personal information be used in this
new manner. In addition, if we make any material changes in our
privacy practices that do not affect user information already stored
in our database, we will post a prominent notice on our Web site
notifying users of the change. In some cases where we post a notice
we will also email users, who have opted to receive communications
from us, notifying them of the changes in our privacy practices.
Contact
Information
If users have any questions or suggestions regarding our privacy
policy, please contact us at:
Phone:
(818) 782-9833
Fax:
(818) 782-2863
Email:
info@burmanfoam.com
Postal
Address: 14141 Covello Street, Suite 10C, Van Nuys, CA 91405, USA
Web
site URL: www.burmanfoam.com
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